Samsung Gen 3 lithium-ion battery system warranty Q&A
4:30
Join Ed Spears, technical marketing manager at Eaton, as he explains the Samsung Gen 3 battery system’s 3-year warranty and 12-year performance guarantee. The 3-year warranty covers the entire battery cabinet with no pro-rating, while the 12-year performance guarantee ensures at least 80% capacity retention, or Samsung will replace the battery (labor excluded). The system must operate within specified temperature, humidity and cycle count limits, monitored by a built-in data logger. Learn about the environmental requirements, storage guidelines and why it’s advantageous to install Eaton replacement batteries.
Join Ed Spears, technical marketing manager at Eaton, as he explains the Samsung Gen 3 battery system’s 3-year warranty and 12-year performance guarantee. The 3-year warranty covers the entire battery cabinet with no pro-rating, while the 12-year performance guarantee ensures at least 80% capacity retention, or Samsung will replace the battery (labor excluded). The system must operate within specified temperature, humidity and cycle count limits, monitored by a built-in data logger. Learn about the environmental requirements, storage guidelines and why it’s advantageous to install Eaton replacement batteries.
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